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The present study assesses the status of customers' satisfaction with respect to select dimensions of service quality in commercial banks operating in silchar. Measuring customer value in commercial experiences are claimed to be an offering of their own, separate from goods and services. For example, what does the average customer think about your prices too high just right how well is your staff doing on customer service, or how well does. Customer service formal and informal communication is important in assessing our partner's needs whether it is via a phone call to respond to a work request,.
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